PRIVACY POLICY
This policy was last updated on March 15, 2009.
This website is operated by Encore Studios, and this privacy policy applies to the WeddingInvitations.com website only.
At WeddingInvitations.com, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.
As we continue to develop our website and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
If you have any questions about this policy, please contact our Customer Service Department; contact us by postal mail at Encore Studios, 17 Industrial West, Clifton, NJ 07012; or call (800) 526-0497 Customer Service, ext. 801.
What Information Do We Collect?
We collect various types of information depending upon how you use our site.
- When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) as well as the 3 digit ID number. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of your purchases.
- When you become a WeddingInvitations.com registered user, we collect your name, mailing address, email address, and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible. Additionally, we may collect certain personal information if you choose to opt-in to our email marketing programs.
- Our primary goal in collecting personal information-including your first name, last name, purchase history, phone number(s), valid email and residential address and credit card data-is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you.
- When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.
- We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting a promotion or event with us.
- We may acquire customer lists from other parties so that we may invite new people to visit Wedding Invitations.com. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers.
'Design Studio' Functionality
Registration allows customers to utilize 'saved design' functionality on the website. Users can customize an unlimited number of stationery items. The text on these saved designs may contain personal information including addresses, contact information or dates of personal events. This information is only available to the registered user and Encore Studios. Saved designs are not available to any other parties.
What Are Cookies and Do We Use Them?
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At WeddingInvitations.com, we use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at WeddingInvitations.com. For example, the Session ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session ID cookie, you can't submit your stationery order and send it to Checkout.
Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At WeddingInvitations.com, we use persistent cookies to help you personalize your order. We will use your information to enhance your site experience. However, you can use our site without accepting a persistent cookie. To do so, you should set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which gives you the opportunity to decide whether you want to accept it or not. In many instances, the Help button on your browser toolbar will tell you how you can take these steps.
Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At WeddingInvitations.com, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.
How Do We Use Your Information?
We may use your information in a number of ways, including the following:
- To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
- To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
- For marketing and promotional purposes. For example, we send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We also may send you offers for discounts or services (e.g., free shipping or other promotional discounts) on our site.
Do We Share Your Information?
- You also may make a purchase from WeddingInvitations.com through a link from another website or search engine and may use their express checkout tool to do so. When you do, please be aware that both WeddingInvitations.com and that website or search engine will receive your information.
- In some cases, WeddingInvitations.com may enter into a co-branding relationship with another website that offers you products or services that supplement WeddingInvitations.com's assortment (e.g., favors). In those cases, you may link from WeddingInvitations.com to another site to purchase the item. In that case, both WeddingInvitations.com and the other website may receive your information.
- For some of our products, WeddingInvitations.com may provide you with a link to the supplier of that product so that you may get further information. If you link to the supplier's site, the supplier may collect or receive information about you.
- Like other companies, WeddingInvitations.com may use third party advertising companies to serve ads (e.g., banners or links) on its behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is anonymous.
In most of the above situations, these third parties will receive your information because you will be visiting their websites or using their links and, in doing so, you may provide information directly to them. You therefore should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.
Additionally, WeddingInvitations.com may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
And in the event that some or all of the business assets of WeddingInvitations.com are sold or transferred, we generally would transfer the corresponding information about our customers.
Special Offers
We send all new registered members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, and special offers. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice policy below.
Choice
Registered users who no longer wish to receive our promotional materials may opt-out of receiving these communications. Simply reply to the message and enter the word unsubscribe as the subject line. You may also unsubscribe by emailing us at
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. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Can I Access My Information?
If you are a registered user of WeddingInvitations.com, you can update your information in My Account.
If you would like, you may also email our Customer Service Department.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Encore Studios and WeddingInvitations.com share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Encore Studios 17 Industrial West, Clifton, NJ 07012. In your request, please specify that you want a "Your Wedding Invitations by Encore Studio's California Privacy Rights Notice." Please allow 30 days for a response.
Thank you for shopping with WeddingInvitations.com. If you have any questions or comments about this policy, please email us or call customer service (800) 526-0497, ext.1.
